PRIVACY POLICY

Privacy Policy

Foxdray assist buyers and suppliers to communicate and do business with each other efficiently and effectively. We facilitate global trade by serving millions of buyers and suppliers around the world. We respect your privacy, and we are committed to protect your private information by all means. This is a secure business-to-business website, and we have done everything to make it 100% safe for you to visit, access and/or use our website by all means. Please go through our Privacy Policy carefully to recognize the strategies that we have put forward to maintain the confidentiality of your information.

Privacy Policy Statement

This privacy policy statement (“Privacy Policy”) holds between you and Foxdray, its corporate parents and subsidiaries, as well as affiliates (if any). The Privacy Policy applies to all products and/or services provided by the sellers/suppliers on the website and sets out how we may collect, use and/or disclose information/data collected from users/buyers/sellers of the website. By accessing and/or using our services, you are acknowledging your understanding of our Privacy Policy and freely consenting to the used practices described in this Privacy Policy. If you do not consent to any of the information collection process and/or practices described below, please immediately cease your access and/or use of our services and/or website.

Web Server Information

When you visit/ access our website, we record and retain details of visitor behavior patterns, statistical information about the website and standard Internet log information, which involves, but not limited to: “
  • Browsing Information”, which covers, but not limited to, the browser that you have used to access the website, your Internet protocol (IP) address, name of your Internet service provider, your operating system, other software and hardware attributes, number of links that you have clicked within the website, pages/information that you have viewed on the website.
  • Country, state and region from which you have accessed the website.
  • Date and time of your visit.
   Be assured, this information will only be used to analyze the current trends among users, improve our website accordingly, and monitor the usage patterns for information security purposes which could help us to make our services more efficient for our users. We never use the collected information to track anyone. Data gathered from the website will neither be associated with any personally identifying information nor will any attempts to find out the identities of users/buyers/sellers who are visiting our website be made, at any cost.

Personal Information

"Personal Information" refers to any information that constitutes the personally identifiable data of living individuals. Being a business-to-business website, we request a minimal amount of Personal Information from your end during the registration process, which include, but not limited to:
  • Name
  • Address
  • Telephone/Mobile number/ other call data records
  • Email ID
  • Sexual orientation
  • Date of birth
  • Passwords
  • “Account Information”, which comprise of, but not limited to, bank account numbers, credit/debit card/other payment instrument details, billing and/or delivery information, tracking information from cheques or money orders.
  • Other user preference details (otherwise "Registration Information") as provided at the time of registration or thereafter (if any).
   It is mandatory for users/buyers/sellers of the website, to provide the Personal Data (that is specified, but not limited to) at the time of registration. Rest assured - any sort of information which is more than necessary will not be collected from you to provide our services and/or to protect your account. If in any case, the user/buyer/seller is not able to provide any/or sufficient Personal Data marked as mandatory, we are sorry, but we will not be able to complete the registration process or assist such users/buyers/sellers to access and/or use our products or services, in any case.

How do we use your Personal Information?

By providing your Personal Information to us, you deem to have authorized us to retain and use your Personal Information for the below mentioned purposes:
  • Verifying your eligibility to register as a user/buyer/seller of Foxdray.
  • Maintaining and managing your registration as a user/buyer/seller of Foxdray.
  • Facilitating effective communication between buyers and sellers (or vice versa) involved in Foxdray and processing your transactions accordingly.
  • Granting proper customer service and responding to your queries, or claims.
  • Conduct surveys, and/or notify you about product alerts, and/or other marketing materials relating to goods and services offered on the website.

When do we transfer the gathered information?

  • You consent to us sharing your Account Information with banks/vendors to enable any financial transactions through Foxdray.
  • Your Account Information may be transferred to banks/credit agencies to determine your credit-worthiness.
  We have placed plausible technology and internal procedures to keep your Account Information secure from intruders while transferring; however, the Account Information will solely under the responsibility of banks/ vendors/ credit agencies while they are dealing with transactions.

How do we employ security for collected information?

Any information that you provide to us will be treated with utmost care and respect. We utilize all reasonable security methods to prevent any kind of unauthorized access, manage data accuracy, and ensure the right use of your Account Information. Your entire Personal Information will be retained by us behind secured networks and will be only accessible to limited number of trusted persons who have special access rights to the systems, and so will be 100% confidential. Our database IP is only accessible through our application and will not be visible over the Internet. Any voluntary information that you disclose to us will never become public in any case. All the sensitive information that you provide will be encrypted via Secure Socket Layer (SSL) technology.

Is the Privacy Policy applicable for all parties on the website?

   We have established relationships with other parties (otherwise “sellers”) and websites to offer you the benefits of various products and services. Your access to them are facilitated either through hyperlinks to their website from Foxdray’s website or through offering "co-branded" sites, in which both we and other parties share a common uniform resource locator, domain name or pages within a domain name on the Internet. Certain other parties or co-branded partners may request you to submit personal information to register or apply for products or services offered by them. Please be advised that this Privacy Policy does not apply to any third party or co-branded websites. Before accessing and/or using the services and/or products offered by other parties or co-branded partners, please ensure that you read the relevant privacy policy for those third parties or co-branded websites.

What we expect from you?

  While we employ everything to make your data absolutely secure, we recommend co-operation from your end too. Please don’t disclose your account user name and/or password to anyone. We have no responsibility with regards to the breach of your confidential information due to sharing and/or losing your user name and/or password. Please be informed that our personnel will never ask you for your password through an unsolicited phone call and/or e-mail, in any case. We advise you to follow the below mentioned practices to protect your own privacy:
  • Make sure that you properly sign out of your account when you finish accessing and/or using the services available on the website.
  • Use only secure web browsers to access and/or use the website.
  • Maintain secure anti-virus and/or anti-malware tools on your system through which you access and/or use the website.
  • Remember to use strong passwords with a combination of letters (both in upper case and lowercase) and numbers.
  • Try to change your password often.

Do we use ‘cookies’?

‘Cookies’ are small text files that are sent to your browser from a web server and stored on your computer's hard drive. We never use cookies for tracking purposes; we use cookies only for the following purposes:
  • Recall who you are, and access your account information, so that you will be retrieved from the difficulty of re-entering it.
  • Gather statistical information about usage by registered and/or unregistered users.
  • Analyze visiting patterns.

Privacy Policy Changes

Foxdray reserves the right to make changes in the Privacy Policy at any time by updating this page. We strongly encourage you to check here for any revisions made to the Privacy Policy from time to time.

Questions or Concerns

    If you have any questions or concerns regarding our Privacy Policy, please feel free to get in touch with us via mail support@foxdray.com. Trust us - we are truly committed to respond to all your inquiries at the earliest.